01799 219002 | Free Delivery on Orders over £70
01799 219002 | Free Delivery on Orders over £70
Cart 0

Terms & Conditions

Terms and Conditions

Payment

  • We accept all major credit/debit cards and Paypal.
  • Credit Card payments are processed through Stripe, and are totally secure. 219001 with your credit card details.
  • We do not store credit/debit card details nor do we share customer financial details with any 3rd parties
  • We regret that we are no longer able to accept payment by cheque.

Dispatch

  • Goods will be dispatched as soon as available after payment is authorized.
  • We aim to dispatch in stock items within two days, or two weeks if an items needs to be ordered for you.
  • However some of our larger products are made to order in America and can take several weeks to fill. You will be advised of the expected dispatch date when your order is received.

Returns Policy

  • No returns are accepted on items bought in our CLOSING DOWN SALE, except in the case of faulty or damaged items. If goods are damaged on arrival, please contact us with photgraphs within 7 days of receipt for return instructions. Refunds of damaged items will be made to the original credit/debit card or Paypal account used for payment, and will be completed within 14 days of receipt of the returned items. 

Undelivered Orders

  • If orders cannot be delivered to the address provided, refunds will only be given once the goods have been received back into stock in their original condition, and will only cover the cost of the items; postage/shipping costs are non-refundable.